Register your Gree Air Conditioner Heat Pump

A Gree Warranty - Peace of Mind Guaranteed.

Gree products come with a comprehensive 6 years parts and labour warranty. (In 2015, we upgraded our warranty terms from 5 to 6 years.) As the Australasian distributor for Gree products, Beijer Ref Australia and Realcold NZ Ltd hold the warranty for all Gree products sold by us in the region. 

We hold a full range of spare parts locally for all the models we distribute and have a skilled technical team at the ready to provide assistance with design, service and after sales support.

For more information, please refer to Gree Warranty Policy.

Purchase Information

Product Purchased

13-digit Serial of the product
serial-number-location

Product Purchased From



Need Help

For any other service or support please contact us, or if you would like to speak directly to us please call 1800 4733 463 for Australia or 0800 289 4733 for New Zeland.

The 6 year warranty applies to units sold from 2015 onwards

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